FAQs

Will I get a tracking number for my shipment?

No, we do not offer tracking on your order.

When will my purchase be shipped?

Items that are in stock and readily made will usually be shipped within 1-5 business days.

Do you ship worldwide?

We are based in Norway, we ship to all countries in Europe and we ship to the rest of the world. So the shipping will be more expensive.  

How long will my order take to arrive?

Depending on your location, shipping within the Eu will take anywhere from 2-9 days after it has been shipped out.

International orders usually gets delivered within 1-3 weeks after they have been shipped from us, however this varies from country to country based on your respective customs dept.

How do I know what size to order?

We have a size chart under the t-shirts.Our clothes are ALWAYS the right size.

Can I cancel or make changes to my order after it is placed?                         

If you ordered the wrong item or put the wrong address, please send us an email about this change no later than 2 hours after you placed the order.

What is our return policy?

We only accept part refunds/ new item claim for cases in which the item arrives damaged or if you have received the wrong item. If this is the case, please email us at helpmourriferri@gmail.com and we will do our best to make the refund process as simple as possible. IMPORTANT: Make sure you get the right size when ordering, as we usually cannot take returns if you bought the wrong size. Final sale items cannot be returned.